Knowledgebase

We strongly recommend enabling Two-Factor Authentication (2FA) to enhance the security of your...

Payment Suspensions Invoices are issued 10 days prior to the due date for each active...

Service Transfer Guidelines   We’re happy to support service transfers between customers. Any...

Customers with multiple services can request to combine them or ask for custom upgrades. These...

Refund Policy: Standard Refund Window: Refunds are available within 48 hours of purchase....

Terms and conditions   These terms and conditions (“Agreement”) set forth the general terms and...

Policy on Pornographic Sites We do not permit pornographic sites on our services. While adult...

Email Server Hosting Policy Currently, we do not permit the hosting of email servers on our...

Torrenting Policy Torrenting is permitted on our services; however, we recommend using...