Knowledgebase

Refund Policy:

1. Standard Refund Window:

   • Refunds are available within 48 hours of purchase.
   • No justification is required ("no-questions-asked").
   • Refunds will be issued via the original payment method used at purchase.

2. Exceptions:

   • Refunds will not be processed in cases of:
     • Service misuse.
     • Violations of our Terms and Conditions (e.g., “hit and run” activity).

3. Promotional Sales:

   • Switching between products during promotional sales is allowed, provided the products belong to the same sales channel.

   • To help prevent abuse of promotional offers, refunds for services purchased during promotional sales will incur a $3 processing fee deducted from the service price.

   • Jumping between promotions posted on different media channels (e.g., forums, chat rooms, or other platforms) is strictly prohibited.

4. Credit Option:

   • We can, however, refund the remaining value of current products as credit.
   • The credit can be used to purchase any product currently available on the website or during a sale/promotion, provided it has inventory.

5. Support Assistance:

   • For any questions or assistance, please open a support ticket on our platform, and we’ll be happy to help.

Version: 6

Date: 13-July-2025