Service Transfer Guidelines
We’re happy to support service transfers between customers. Any service can be transferred to a new owner, subject to a processing fee.
Note: The transfer fee must be paid by the new owner.
How It Works
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The new owner purchases the VPS Transfer Fee from our website under Other Services → VPS Transfer Fee.
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The current owner opens a support ticket requesting the transfer and providing the new owner’s email address.
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If multiple services are owned, we’ll confirm with the current owner exactly which service is being transferred.
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Once the fee is processed, we’ll request a second confirmation from both parties for security.
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After confirmation, the transfer will be initiated. The process typically completes within 24 hours, depending on workload.
Important Notes
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For VPS or dedicated server transfers, we strongly recommend that the new owner performs a clean installation for optimal performance.
Version: 3
Date: 13-April-2025
