Service Transfer Guidelines

We support service transfers between customers under strict conditions. Only eligible services may be transferred to a new owner, subject to a processing fee.

Note: The transfer fee must be paid by the new owner.


How It Works

  1. The new owner purchases the VPS Transfer Fee from our website:
    Other Services → VPS Transfer Fee

  2. The current owner opens a support ticket requesting the transfer and provides the new owner's email address.

  3. If the current owner has multiple services, we will confirm exactly which service is being transferred.

  4. Once the fee is processed, a confirmation request will be sent to both parties.

  5. After both confirmations are received, the transfer will be initiated.
    Transfers are typically completed within 24 hours, depending on current support workload.


Important Requirements and Restrictions

  • The sender’s account must be at least 30 days old at the time of the request.

  • Accounts created solely for the purpose of buying and reselling/transferring services will be considered fraudulent. This includes:

    • Mass acquisition of discounted services for resale

    • Frequent transfers without actual use

Violations will result in:

  • Immediate termination of all involved accounts

  • Permanent loss of all associated services without refund


Promotional Services and Upgrades

  • Promotional services are transferable only if they have not been custom upgraded.

    • This includes:

      • No one-time upgrades (e.g., extra CPU/RAM)

      • No consolidation or stacking with other services

  • If a promotional service has received a custom upgrade, it becomes permanently tied to the original account and is non-transferable.

  • These restrictions exist to protect the integrity of limited-time offers and loyalty bonuses.


One-Time VPS Upgrades – Ownership and Transferability

  • VPS services that include one-time upgrades are permanently bound to the original purchaser.

  • These upgrades are considered non-transferable bonuses and are forfeited if the service is transferred.

  • Services upgraded via stacking or merging are also non-transferable.


Fraud Warning

Any attempt to bypass or manipulate the transfer process—including but not limited to:

  • Changing the account email multiple times to avoid the transfer fee

  • Buying services on behalf of blocked or blacklisted individuals.

  • Creating temporary accounts for mass purchasing or transferring

...will be treated as fraud.

In such cases:

  • All associated accounts will be immediately suspended

  • All services will be set to auto-terminate at the end of the billing cycle

  • No renewals or reactivations will be permitted

 

 

Version: 6

Date: 04-August-2025

  • Account Transfers, Service Transfer
  • 33 Users Found This Useful
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