Privacy Policy
Last updated: February 19, 2026
This policy explains how HOST-C NETWORK processes personal data when you use host-c.com and related services.
1. Data controller
Controller: HOST-C NETWORK, Ruse, Bulgaria. Contact: sales@host-c.com.
2. Data we may collect
- Identity and contact data: name, email, phone, company details (when you contact us or submit forms).
- Commercial data: quote requests, products of interest, support details.
- Technical data: IP, browser, OS, visited pages, access time, security events.
- Analytics data (consent-based): aggregated usage events via Google Analytics 4.
3. Why we process data
- To provide requested information and services.
- To handle support and service communications.
- To secure the platform and prevent abuse.
- To analyze and improve website performance.
- To comply with legal obligations.
4. Legal bases (GDPR)
- Contract performance or pre-contractual steps.
- Legitimate interests (security, technical operations, fraud prevention).
- Consent (optional cookies and analytics).
- Legal obligations, where applicable.
5. Data sharing
We may share data with service providers supporting hosting, monitoring, analytics and communications, under contractual safeguards. We do not sell personal data.
6. International transfers
If data is transferred outside the EEA, we use appropriate legal safeguards (such as Standard Contractual Clauses) and proportional technical controls.
7. Retention
We keep data only for as long as necessary for the stated purposes, legal obligations and legitimate defense of rights. Unneeded data is deleted or anonymized.
8. Your rights
- Access, rectification, erasure, restriction and objection.
- Data portability, where applicable.
- Withdraw consent at any time for consent-based processing.
- Lodge a complaint with the competent data protection authority.
9. Security
We apply reasonable technical and organizational safeguards (access control, segmentation, logging, infrastructure-level protections) to reduce unauthorized access, loss or alteration risks.
10. Policy updates
We may update this policy periodically. The latest version is published on this page with its effective date.
11. Operational automations
Some Host-C processes are automated, including service activation, technical health checks, notifications, abuse monitoring, security and fraud prevention. These automations are operational workflows and do not constitute solely automated decisions with significant legal effect, without the possibility of human review. Customers may request manual review of any automated action through the support channels available at my.host-c.com.
Fraud-prevention checks may flag orders for additional verification. An automatic flag does not constitute a final rejection; the customer may be contacted for clarification or manual review.
12. AI-assisted features
Where AI-assisted functionality is introduced (e.g., support assistants or automated recommendations), responses are informative and may be reviewed by Host-C staff. For decisions regarding account status, billing, suspension or termination of services, contractual terms apply and human review may be requested through support.